Microsoft reserves the right to modify or discontinue offers at any time. Price adjustments apply only to purchase price and do not include taxes, or shipping or other fees. The headset plugs directly into your controller via. Price adjustment will be provided in same manner as purchase method. O RB Elite Gaming Chat Headset XBOX One with a flexible metal boom microphone with 360 degree rotation. For purchases made at the Microsoft Experience Center in New York, Customer must return to the Microsoft Experience Center with receipt. For purchases made at Microsoft Store, contact customer service at 87 with order number and any other information requested by a representative. Customer is eligible for price adjustment only if the price of the purchased product is reduced during the Offer Period and in stock. Business, commercial, and reseller customers not eligible. Excludes Surface Hub, HoloLens, and Windows DevKit. Low Price Promise: Valid on consumer purchases of physical products made at Microsoft Store online in the United States (including Puerto Rico) and Canada and at the Microsoft Experience Center in New York, NY, for 60 days from the date the customer receives the product (“Offer period”). See applicable Microsoft Terms of Sale for more information. Limited to 5 physical product returns total per eligible customer per purchase.
Not available for purchases by reseller customers. Return process must be started within 60 days after customer receives the product. Select your controller, and then select the () button. Other exclusions and limitations may apply.Returns: Available with eligible physical products purchased from Microsoft Store in select markets. Select Profile & system > Settings > Devices & connections > Accessories. Void where prohibited or restricted by law. If you cant hear chat audio when you use the Xbox One Chat Headset, or if others cant hear you, try the following solutions first. Check the mute settings: Locate the mute button on the back of the device. Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Check the audio settings on your Xbox One console: Go to Settings > Devices & accessories and ensure that your headset is selected as the Default Device. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Customer must contact Microsoft Store Sales and Support to request price adjustment with order number and any other information requested by the Microsoft Store Sales representative. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Offer not valid on purchases made at third party retailers. * Offer valid on purchases of Surface devices made at Microsoft Store in Australia within 60 days from purchase (“Offer Period”).See applicable Microsoft Terms of Sale for more information. Microsoft Store return policy applies to extended returns. Void where prohibited or restricted by law. Extended return offer period limited to 5 device returns total per eligible customer.
Return process must be started within 60 days after customer received the device. ^ Extended return offer period available with Surface devices purchased from Microsoft Store in Australia. Compatible with the original Xbox One Wireless controller and the new white Xbox Wireless Controller - no.Your rights under Microsoft’s 1 year Limited Warranty are in addition to your consumer law rights.
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